A guide published by the Legal Ombudsman warns that lawyers sometimes 'exert undue influence' on elderly clients, pushing them into making quick decisions without understanding fully some terms or what service is being offered to them.
It says 'People can often 'feel intimidated' when dealing with solicitors,' but it also adds that 'good lawyers will welcome questions' – we agree that there is no such thing as a 'silly' question and no one should hesitate to ask if they don't understand what is being said to them.
It also warns people not to assume that all lawyers offer a free consultation just because one you heard about does. Always ask these questions before agreeing on using that lawyer. It is not always the best to go with the cheapest lawyer or one in your area either, take everything into consideration yourself. Here at Birmingham Compensation Solicitors, Active Legal, we do offer a free initial consultation for our customers.
With our team of specialist personal injury lawyers we cover the Birmingham area whilst also providing a national claim and compensation service. We understand that finding the right personal injury lawyer to act for you is not always easy and it can sometimes be very confusing. If you or your family need help with a case give us a call today on 0121 355 4700 to speak to one of our specialised personal injury solicitors– ask as many questions as you wish!
Accident and Compensation Solicitors
Sutton Coldfield, Birmingham