Privacy policy

Privacy policy
 
The content of this page (together with our Terms and Conditions) represents the basis on which we will process personal data that you provide. Please read the following carefully.
 
Data Controller
 
For the purposes of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation ("GDPR"), the data controller is Legal Brokers Ltd, 1 Turton Road, Tottington, Bury, BL8 4AW.
 
Processing your data
 
The data you provide will be processed in the following ways:
 
Your personal data (name, email address, telephone number, enquiry type) will be provided to the solicitor we represent. They will only contact you to offer their services. We process your data under the 'legitimate interest' basis of GDPR to ensure our service, which is free to all users, is commercially viable.
 
After you have been contacted your solicitor may send you a follow up email to confirm you have received their quotation and ask both whether you have further questions or whether you wish to instruct them to act on your behalf.
 
You may opt-out of receiving these emails at any time by clicking the "Unsubscribe" link at the bottom of their emails.
 
Other services
 
Your personal details will only be used to send you notifications you have requested and for no other purpose. Your details are not shared with other third-parties unless you request that we do so.
 
Other information we may collect
 
If you contact a solicitor they may keep a record of that correspondence.
 
We automatically collect the following data about you when you visit our site:
 
  • Browser user-agent information – this will reveal your browser (including version), operating system and may reveal your mobile device model information. This information is captured in our webserver logs and may be used for anonymised analysis of site usage.
  • IP address – this information is captured in our webserver logs and is recorded when you request a quote or leave feedback. We may use this information for protection against fraudulent use of our services.
We can automatically detect your approximate location (latitude and longitude) if you opt-in to allow us to obtain your location through your browser geolocation information – we offer this facility on some of our web pages.
 
You may revoke this permission at any time via your browser. This information is provided by the Google Suite of services.
 
Tracking and cookies
 
We use cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work more efficiently as well as to provide information to the owners of the site.
 
Where we store your personal data
 
Your data will usually be held in a destination inside the European Economic Area ("EEA"). The EEA consists of the 28 EU Member States plus Norway, Liechtenstein and Iceland. However, there may be times when the data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA").
 
By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data are maintained securely and in accordance with this privacy policy and applicable data protection law.
 
Uses made of the information
 
We use information held about you in the following ways: 
 
  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To allow you to participate in interactive features of our service, when you choose to do so.
Our website may hold your personal data for  upto 1 year (unless there is an outstanding matter with you that is still unresolved).
 
Disclosure of your information
 
We may disclose your personal information to third parties:
 
If Legal Brokers Ltd (and NationalSolicitors.com) or its assets are acquired by a third party, in which case personal data held by ourselves will be transferred to the acquirer.
 
If we are under a duty to disclose your personal data, for example to a Government agency, to comply with any legal obligation, or to enforce our Terms and Conditions or to protect the legitimate rights, property, or safety of us our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
 
Our site may contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
 
Your rights
 
You have the following rights in relation to your data:
 
  • The right at any time to withdraw your consent to our use of your data, but if you do so we may no longer be able to provide services to you.
  • The right to access the information we hold about you and to be provided with a copy.
  • If you consider that any of the information that we hold about you is inaccurate, you have the right to ask us to rectify that inaccuracy.
  • If you consider that the information that we hold about you is incomplete, you have the right to ask us to complete it.
  • The right to ask us to delete the information that we hold about you if, for example, you consider that this information is no longer necessary for the purpose for which we collected it. This is sometimes referred to as "the right to be forgotten".
  • The right to ask us to suspend processing of your data if: (i) you consider that it is inaccurate; or (ii) its processing is unlawful but you do not wish us to delete it; or (iii) we no longer require the data but you need us to keep it for a legal claim; or (iv) you object to the processing and we are verifying whether we have a legitimate reason to continue processing it.
  • The right to be provided with a copy of the data that we hold about you in a commonly used electronic format. This is sometimes referred to as "data portability".
If you wish to use any of these rights you can contact us by email at admin@legalbrokers.com or by writing to 1 Turton Road, Tottington, Bury, BL8 4AW.
 
You also have the right to bring any concerns about our processing of your personal data to the Information Commissioner's Office ("ICO"). The ICO can be contacted by telephone 0303 123 1113.
 
Changes to our privacy policy
 
Changes we may make to our privacy policy will be posted on this page.
 
Our Services
 
We process your data under the 'contract' basis of GDPR as such we use information held about you to refer to our Solicitors.
 
Where we store your data
 
Your data will usually be held in a destination inside the European Economic Area ("EEA"). The EEA consists of the 28 EU Member States plus Norway, Liechtenstein and Iceland. However, there may be times when the data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA").
 
By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data are maintained securely and in accordance with this privacy policy and applicable data protection law.
 
This page was updated on 21st May 2018


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Jon Hilton
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Contact
Legal Brokers Ltd,
The Old Police Station,
1 Turton Rd,
Tottington,
Bury,
BL8 4AW.


0345 603 0708